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Question types

The following question types are available in the form manager's left menu.

For all question types you can specify that the question should be mandatory to answer. You can also enter a help text that appears between the question and the response bar. The help text can be formatted with Markdown syntax .

For some question types, there are settings for specifying the width of the text field, and whether there should be a pre-filled answer in the field (which guides the user and disappears when typing).

Some question types require responses expressed in a certain manner (email, numeric input). When the answers do not meet the requirements, error messages appear above the question types when respondent tries to post answers. Likewise, messages are displayed when mandatory questions have not been answered.

A question can be linked to another question. That is, a question is displayed only if a certain answer option has been selected for another question.

Single-line question

Question to be answered in a single-line text field. Maximum number of characters is set to 200.

Multi-line question

Question to be answered over multiple lines in text field. You can specify whether a character limit of the response should apply and if this restriction should be shown in the form. Maximum number of characters is set to 10,000.

Check boxes

Question answered with answer options in the form of check boxes. The repondent can make one or more choices.

Create response options by clicking the "Add" button.

Click on the link "Bulk edit options" to bring up a box where you can manage the options in a single text area field. The response options are separated by line breaks. This is useful if you already have the answer options listed in a document or want to reuse them in several places or in different forms. When you save the bulk edit box, the answers are shown separately in the question box.

If the last response option should be open, that is, the respondents can enter their own answer, tick the checkbox for “Allow freetext answer” and enter the lable for the free text field that will appear in the form, for example "Other".

The answer options in a multiple-choice question can be linked to other questions. That is, you can have a follow-up question appear in the form only if the respondent has chosen a certain response option. Read more below under the heading "Link to former question".

Radio buttons

Question answered with answer options in the form of radio buttons. The respondent can only make one choice.

Create response options by clicking the "Add" button.

Click on the link "Bulk edit options" to bring up a box where you can manage the options in a single text area field. The response options are separated by line breaks. This is useful if you already have the answer options listed in a document or want to reuse them in several places or in different forms. When you save the bulk edit box, the answers are shown separately in the question box.

If the last response option should be open, that is, the respondents can enter their own answer, tick the checkbox for “Allow freetext answer” and enter the lable for the free text field that will appear in the form, for example "Other".

The answer options in a multiple-choice question can be linked to other questions. That is, you can have a follow-up question appear in the form only if the respondent has chosen a certain response option. Read more below under the heading "Link to former question".

Drop-down

Question answered with answer options in the form of a dropdown list. The respondent can only make one choice.

Create response options by clicking the "Add" button.

Click on the link "Bulk edit options" to bring up a box where you can manage the options in a single text area field. The response options are separated by line breaks. This is useful if you already have the answer options listed in a document or want to reuse them in several places or in different forms. When you save the bulk edit box, the answers are shown separately in the question box.

Do not add field for information to appear in the top of the scroll list when it is folded (for example, "Select ..."). This is handled by the system.

The answer options in a multiple-choice question can be linked to other questions. That is, you can have a follow-up question appear in the form only if the respondent has chosen a certain response option. Read more below under the heading "Link to former question".

Dropdown with recipient list

Question answered with answer options in the form of a dropdown list. The respondent can only make one choice.

Unlike the usual email question you can set different email recipients based on the response options selected from the list.

Keep in mind that email recipients listed under the "Settings" tab will get all submitted forms regardless of settings in this question type.

Click on the link "Bulk edit options" to bring up a box where you can manage the options in a single text area field. The response options are separated by line breaks. Options and attached email addresses are separated with tab.

The answer options in a multiple-choice question can be linked to other questions. That is, you can have a follow-up question appear in the form only if the respondent has chosen a certain response option. Read more below under the heading "Link to former question".

Email

Question answered in a field that only allow email address.

By ticking the box "Send submission confirmation to this e-mail address", a form response will be posted to the address specified in this field by respondent.

The respondent can, via a special check box, decide whether the sent replies should be included in the confirmation email. 

By also ticking the box "Make submission of replies in confirmation emails mandatory", the confirmation email will in all cases contain the replies. Therefore, when this setting applies, the user cannot decide for himself whether or not to send the replies. The setting also requires that the email question is mandatory to answer.

This setting is useful when it is important that the user can go back and check up their answers.

Note, however, that when replies are sent over emails, they are handled by third parties when other than KTH address is specified. Therefore, consider as an editor if this setting is appropriate when it comes to the type of data collected. Please inform the user in information text about the purpose for which the sent replies are mandatory.

Check the box "Use this e-mail address as reply-to for this form submission " if you want the entered address to be the recipient address when you return a response to the submitted form. (If you do not check the box, the sent answers will come from the sender noreply@kth.se. That address cannot be answered.)

The system only identify email addresses by typical email syntax. There is no other validation of the accuracy of the address.

By checking the box "Users should receive confirmation e-mail sent to this e-mail address", a confirmation on sent form is emailed to the address provided.

When this setting is valid, the user can, via a special check box, decide whether to send the replies to the confirmation email.

By checking the box "Make sending of replies in confirmation e-mail compulsory", the confirmation e-mail will in all cases contain the replies sent. Therefore, when this setting applies, the user cannot decide for himself whether or not to send the replies. The setting also requires that the email question is mandatory to answer.

This setting is useful as it is very important that the user can go back to their answers and check them.

Note, however, that when replies are sent over e-mails, they are handled by third parties when other than KTH address is specified. Therefore, consider as an editor if it is appropriate to make a statement of responses compelling for the type of data collected. Please inform the user in information text about the purpose for which the reply is obligatory.

Date / Calendar

Question answered with a response field that activates a navigable calendar box. Useful when answers in a standard date format is desired.

Keep in mind that the question type is less appropriate when the respondent should set a date that most likely is far behind in time (e.g., date of birth) since calendar box only allows month by month navigation.

Numerical input

Question answered by text field that only allows numerical response.

Informative text

This is not a question type but an arbitrary text that can be set in any place in the form. It is useful as an introduction text in top of forms or when a longer descriptive text needs to precede a question. The information text can be formatted with Markdown syntax .

Links to other web pages can be expressed with Markdown but one disadvantage is that the links then open the pages in the same window as the form which is not desirable. Therefore, there is also support for entering links in HTML code. In order for the link to open the page in a new window / new tab, special target attribute ("target") need to be set in the code.

The code follows the principle:

<a href=" URL of the page it links to" target="_blank">The clickable link text in the form</a>

For example, a typical link might look like this:

<a href="https://www.kth.se/en" target="_blank”>Read more on KTH's website</a>

The target attribute should not be included if you enter an e-mail address instead of a URL. However, the email address needs to be preceded by a mailto prefix. For example, the HTML code looks like this:

<a href="mailto:it-support@kth.se">Email us at it-support@kth.se</a>

Link to former question

Each question in the form can be linked to a multiple-choice question. This means that you can have a question appear only if the respondent has chosen a certain answer option in a certain multiple-choice question.

To link a question, you open the question that should be conditional, that is, only displayed when a particular answer is done in another question.

Check the box "Link to former question" at the end of the question box. In the first dropdown, select which of the form's multiple-choice questions that applies. In the second dropdown, select which of the question's answer options that applies.

The question will now only appear to the respondent if the specific response option is selected.

Several questions can be linked to one and the same option and linked questions can in turn be linked to other linked questions. In other words, you can create pretty advanced query chains. However, keep in mind that all questions are displayed in the same way in form builder. Therefore, complicated forms of this kind can be difficult to overlook. Use the preview of the form to make sure that the right questions are displayed in the right answer option.

When you save forms with linked questions, you receive an error message if any of the following apply:

  • The multiple-choice question is placed beneath the follow-up conditional question. Correct this by putting the questions in a working order.
  • The multiple-choice question has been changed so that it no longer apply to the conditional question. Correct this by linking question to an existing option.

Keep in mind that on the page that shows collected answers, and in the Excel document, all questions are displayed whether they have been shown to the respondent or not.

However, in confirmation emails that contain sent replies, only the questions for which the respondent has been exposed are displayed.

When you are done with the building of your, there are a number of settings you need to consider. Read more on the page Settings .

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Belongs to: KTH Intranet
Last changed: Feb 18, 2020