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Employee pulse survey 2021

In the spring of 2021, KTH conducts an employee pulse survey with the aim of “taking the temperature” of a sample of KTH's employees regarding what works well and what works not as well in the work environment during the current societal crisis.


Since the Corona pandemic broke out in Sweden, and the Swedish Public Health Agency decided through the Government that universities and colleges should switch to distance education, managers, HR and employee organizations at KTH have received signals that many employees have a strained work situation. There are also signals that there is a significant risk of ill health. Some have expressed that they feel unwell because of the changed work situation.

Some units at KTH have conducted their own surveys to find out how the staff is doing in the current situation. Other units have discussed the topic at workplace meetings, APT. No effort had previously been made to seek an overview of how employees are doing.

Result of surveys

Results are presented continuously via the menu on the left-hand side.

How does the pulse survey work?

The surveys are often based on an "overall question" that is rated by the respondent. When the overall question is rated, the respondent is asked to also rate their experience of a number of subsequent factors. The grading scale is four different smileys which translates to the grades Very satisfied, Satisfied, Dissatisfied and Very dissatisfied.

The underlying analysis of the answers looks for a correlation between the answer to the overall question and the various factors.

An example

The first survey that was sent out to the respondents at KTH contained the overall question "How do you experience your work environment?". The following factors along with the question "What is your experience of the following?" where:

  • Present leadership & support
  • Information & clarity
  • Digital meetings
  • Stress level
  • Community & cohesion

Relation between results

The results showed that the factor "Stress level" had both the lowest rating and the highest correlation with the overall question when looking at all participants. Thus, those who experienced an inferior work environment tended to give lower grades to "Stress level".

One factor may have the lowest grade, but employees can still state that they are satisfied with their work evironment. Then the correlation is low. If, on the other hand, an analysis finds a high correlation between employees who are dissatisfied with their work environment and low grades on another factor - then a problem has been identified.

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Belongs to: KTH Intranet
Last changed: Mar 15, 2021