Skip to main content

Update: Artologik Survey & Report systems

Published Nov 15, 2022

Currently, since 10:00 wednesday, November 9, the Artologik Survey &
Report systems has not been able to send email.

System/Service: Artologik Survey & Report systems - This includes both the LEQ course evaluation system and the the separate survey.kth.se system for other surveys.

Status: Update: We have identified the problem and made a temporary fix (at KTH). Mail that should have been sent from 10:00 on Wednesday, November 9 to around 15:30 today, November 15, will be lost, but mail sent from now
on should be delivered properly.
We hope we will be able to replace this temporary fix with a permanent one soonish and without furhter disruption.
 

Currently, since 10:00 wednesday, November 9, the Artologik Survey & Report systems has not been able to send email. This includes both the LEQ course evaluation system and the the separate survey.kth.se system for other surveys.
During this period, respondents has not been getting any invites or reminders for the surveys.
The problem is still not solved, but both KTH and Artologik is now aware of the problem and working towards a solution.

Did you find this page useful?
Thank you for helping us!
Page responsible:it-support@kth.se
Belongs to: KTH Intranet
Last changed: Nov 15, 2022