Please make sure that you have installed the latest version of Zoom. https://zoom.us/download A good time for testing is some days before the meeting: • Connect a headset to ensure good sound quality • Make sure your camera & microphone works • Check that your Zoom app is updated to the latest version Checklist, based on previous experiences • Connect your computer (or mobile device) to a power source • Turn off notifications from other apps (e.g. email, chat programs) • Use a headset for better audio experience • Check that your computer’s operating system is up to date. When on a home Wi-Fi • Disconnect or turn off possible competing devices like TV, gaming consoles, other computers or mobile devices. • Make sure no new devices are connected to your home Wi-Fi during the meeting • Avoid using VPN during the webinar if possible, it could be unstable.