Service window
KTH Print, the Citrix environment and Evoko Liso room panels are affected during Thursday's Service Window.
Time: Thu 2025-11-27 16.00 - 19.00
System/Service:
Matomo - 16:00 - 18:00
KTH-Print - 17:00 - 19:00
We are currently updating the security certificate for the SafeQ service.
During this time, some features, such as the web interface or print queues, may be temporarily unavailable.
Citrix-environment - 17:00 - 19:00
We are currently performing a planned security certificate rollout across the Citrix environment to maintain high security and comply with current standards. During this time, there may be brief interruptions to login or access to applications. You do not need to take any action – the service will return to normal operation once the update is complete.
Evoko Liso room panels (meeting room booking system) 17:00-19:00
During the update process, some services or panels may temporarily lose contact with the server. This is normal and will be restored automatically when the upgrade is complete.
The update takes approximately 5-10 minutes per device and no data is lost. If you experience problems after the upgrade, restart the panel.
Who is affected: Employees and students
How the Service window affects you: Services will be unavailable between during this time
Information about Service window: