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GDPR & E-mail – what should I keep in mind?

Starting point: Do not send sensitive personal data, privacy sensitive or extra valuable personal data via e-mail.

  • Be careful about attaching documents containing personal data.
  • Is there another way than email to distribute this? What’s the purpose and legal basis?
  • Is the personal data necessary or can it be omitted / anonymized?
  • The right recipient? Forwarding (fwd), copy (cc:) or blind copy (bcc:)?
  • Contact details for authorities / companies - OK

Storage

  • How long will the email be stored? Can it be erased directly? Does data erasure happen?
  • Inform about the handling, e.g. instruct that the email or list should be deleted.

Sensitive / confidential information

  • If you get sensitive or confidential personal information e-mailed to you, you may not, for example, forward or reply to the email.
  • If you need to reply to the sender, do this in a new e-mail message to avoid the information being disseminated.