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Local IT support

The following applies to the school's local IT support.

On site IT support 

EECS has three technicians on-site at the school premises.

Do like this

  • To ensure efficient and prompt handling, please contact your local IT support using the group address it-support@kth.se  or by calling 6600.
  • Using personal email addresses to reach the IT technicians may complicate issue resolution, especially if a technician is absent due to illness or leave.

When you need IT support

When you need IT support, always email it-support@kth.se  or call 08-790 66 00 first. If they can’t handle the problem, they will escalate the ticket to the right competence.

After doing so you can also visit your nearest technician. Please bring your ticket number that you should have received via email.

For more information including manuals, visit the central IT-Support pages

IT coordinator

EECS' IT coordinator is Milan Orac . He is responsible for collecting, formulating and coordinating the IT needs for EECS and making sure that the IT projects of EECS are allocated the accurate competence.

Contact

Contact the IT coordinator at it-samordnare@eecs.kth.se