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MiContact Center Enterprise

KTH offers a smart communication solution that can replace your traditional group number.

The Contact centre solution is named MiCC Enterprise.

  • The officers tool provide efficient call management, for example chat, sms, voice, fax and e-mail, which increase their efficiency and availability, something that in the end is profitable for the caller.
  • The officer can him- or herself adapt the screen and the settings will be changed when he or she changes work station.
  • You can get good statistics and can follow up your organization.

Installation: 500:-

Monthly 100:-/agent


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Belongs to: KTH Intranet
Last changed: Nov 29, 2022