IT-Support

Welcome to KTH's IT-Support pages for employees. Here you will find information, guides and instructions for our most common IT systems, programs and services.

Changed Opening hours

Phone and email

Opening hours Walpurgis Eve

Friday 30 April: 08:00-12:00

Opening hours Ascension day

Thursday 13 May: closed

Friday 14 May: closed

Visit

KTH Entré

Recommendations for working remotely (due to covid-19 situation)

Because of the current situation with Corona virus, there are tools to make your work at home possible.

The tools and services we provide for working at home are listed on the following pages.

Services for working remotely: Remote access

Meeting and communication tools: Videoconferencing

Tools for e-learning in KTH courses: E-learning - services and support for teachers

Please keep in mind that all resources have their limitations. Please check for the latest operational status if some of the remote access services and tools are not working properly: Operational status for employees

Do you experience problems when you are teleworking? Read about what do you need to think about when working from another place than KTH: Troubleshoot problem when teleworking

And don't forget to take regular pauses during the work day. You can try Pausit which is a free application for your computer that reminds you to take regular pauses. It gives you examples of short exercises to prevent problems with the body, About Pausit and how to install the application on your computer

Contact IT Support

Monday-Friday 08:00-16:30
E-mail: it-support@kth.se
Telephone: +46 8 790 6600
Visit: KTH Entré, see opening hours

News

Security tips for IT at KTH

Tips and recommendations for working in a safe computer environment at KTH, Work securely with IT at KTH

Overleaf

Overleaf Professional is now available to all students and staff!
More about Overleaf

New employee at KTH?

Getting started, with computers, printers, networking and telephony

Help getting started with IT at KTH

Alerts

Operational status

Retiring of login.kth.se and the CAS-Protocol
1 Jun 2021
Problem with calendar sync in the telephony system
7 May 2021

Scheduled Service Maintenance

Ladok closed

12
May

Operational status Ladok

Wednesday 2021-05-12, 04:00 - 06:00

2021-05-12T04:00:00.000+02:00 2021-05-12T06:00:00.000+02:00 Ladok closed (Operational status Ladok) Ladok closed (Operational status Ladok)
KTH Github for Students

12
May

Upgrades

Wednesday 2021-05-12, 15:00 - 17:00

2021-05-12T15:00:00.000+02:00 2021-05-12T17:00:00.000+02:00 KTH Github for Students (Upgrades) KTH Github for Students (Upgrades)
KTH for me-the benefits portal

15
May

Upgrades

Sat 2021-05-15, 08:00 - Mon 2021-05-17, 08:00

2021-05-15T08:00:00.000+02:00 2021-05-17T08:00:00.000+02:00 KTH for me-the benefits portal (Upgrades) KTH for me-the benefits portal (Upgrades)
Ladok closed

26
May

Operational status Ladok

Wednesday 2021-05-26, 04:00 - 06:00

2021-05-26T04:00:00.000+02:00 2021-05-26T06:00:00.000+02:00 Ladok closed (Operational status Ladok) Ladok closed (Operational status Ladok)
Retiring of login.kth.se and the CAS-Protocol

1
Jun

Upgrades

Tuesday 2021-06-01

2021-06-01T00:00:00.000+02:00 2021-06-01T00:00:00.000+02:00 Retiring of login.kth.se and the CAS-Protocol (Upgrades) Retiring of login.kth.se and the CAS-Protocol (Upgrades)