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IT support

Welcome to KTH's IT support pages for employees. Here you will find information, guides and instructions for our most common IT systems, programs and services.

Recommendations for working remotely

The tools and services we provide for working at home are listed on the following pages.

Services for working remotely: Work remotely

Meeting and communication tools: Videoconferencing

Tools for e-learning in KTH courses:

Please keep in mind that all resources have their limitations. Please check for the latest operational status if some of the remote access services and tools are not working properly: Operational status for employees

Do you experience problems when you are teleworking? Read about what do you need to think about when working from another place than KTH: Troubleshoot problem when teleworking

When working at home, it is extra important to take breaks and move around to prevent injuries during sedentary work.

Important IT information

Portal for IT matters - a new support channel

Now can you, as a student or employee, use the new portal to get in contact with KTH IT-support to create a case for IT related issues. Employees can also order certain IT services. Click on the link to find out more, Portal for IT matters .

Information about Service window

To minimize disruptions for students and employees at KTH, the IT department every Thursday have a Service window when the IT department during a couple of hours do updates and improvement of functionality on several systems and services, IT Service Window .

How you should use and take care of your IT equipment

KTH encourages sustainable usage of IT equipment and therefore have general recommendations on how you should use and take care of your computer, screen and telephone in order to extend the life of the specific IT equipment, draw less power and thereby contribute to a more sustainable use, Sustainable use of IT equipment .

More Bulletins from IT-Support .

Opening hours and contact

Opening Hours

Monday-Friday 08:00-16:30
E-mail: it-support@kth.se
Phone: +46 8 790 6600

Visit KTH Entré

KTH Entré is a central meeting place for service and information on KTH Campus. All students, employees and visitors are welcome here.

Opening hours at KTH Entré