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IT support

Welcome to KTH's IT support pages for employees. Here you will find information, guides and instructions for our most common IT systems, programs and services.

Opening and visiting hours during summer

Phone and e-mail

Monday - Friday: 08:00 - 16:30

Visit

Opening hours in KTH Entré

Monday - Friday: 10:00 - 14:00

Recommendations for working remotely

The tools and services we provide for working at home are listed on the following pages.

Services for working remotely: Work remotely

Meeting and communication tools: Videoconferencing

Tools for e-learning in KTH courses:

Please keep in mind that all resources have their limitations. Please check for the latest operational status if some of the remote access services and tools are not working properly: Operational status for employees

Do you experience problems when you are teleworking? Read about what do you need to think about when working from another place than KTH: Troubleshoot problem when teleworking

When working at home, it is extra important to take breaks and move around to prevent injuries during sedentary work.

Important IT information

Information about Service window

To minimize disruptions for students and employees at KTH the IT department every thursday have a Servicewindow when the IT department during a couple of hours do updates and improvment of functionality on several systems and services, Information about Servicewindow .

KTH Box migrates to OneDrive with start October 2021

As of the 1st october 2021 we will not longer create new Box accounts for employees as we are decomissioning the service in KTH in favor of KTH OneDrive. 

KTH OneDrive is available to all active students and employees. 

You can read more about the decommissioning of KTH Box and how it affects you by going to the following page KTH Box .

Opening hours and contact

Opening Hours

Monday-Friday 08:00-16:30
E-mail: it-support@kth.se
Phone: +46 8 790 6600

Visit KTH Entré

KTH Entré is a central meeting place for service and information on KTH Campus. All students, employees and visitors are welcome here.

Opening hours at KTH Entré