IT-Support

Welcome to KTH's IT-Support pages for employees. Here you will find information, guides and instructions for our most common IT systems, programs and services.

IT-support opening hours during exam period 3

During the remote examination period 3 in March 2021 (March 11-12 and March 15-19), KTH IT-support will have following opening hours and readiness to help with examination tool issues, About exam period P3 and re-exams in April

Recommendations for working remotely (due to covid-19 situation)

Because of the current situation with Corona virus, there are tools to make your work at home possible.

The tools and services we provide for working at home are listed on the following pages.

Services for working remotely: Remote access

Meeting and communication tools: Videoconferencing

Tools for e-learning in KTH courses: E-learning - services and support for teachers

Please keep in mind that all resources have their limitations. Please check for the latest operational status if some of the remote access services and tools are not working properly: Operational status for employees

And don't forget to take regular pauses during the work day. You can try Pausit which is a free application for your computer that reminds you to take regular pauses. It gives you examples of short exercises to prevent problems with the body, About Pausit and how to install the application on your computer

Contact IT Support

Monday-Friday 08:00-16:30
E-mail: it-support@kth.se
Telephone: +46 8 790 6600
Visit: KTH Entré, see opening hours

News

Overleaf Professional is now available for all students and employees!

New employee at KTH?

Getting started, with computers, printers, networking and telephony

Help getting started with IT at KTH

Alerts

Warning for extortion mail
3 Jun 2019
Warning for false E-mails
19 Jun 2018

Operational status

Updated: eduroam
3 Feb 2021
Retiring of login.kth.se and the CAS-Protocol
14 Dec 2020

Scheduled Service Maintenance

Ladok closed

3
Mar

Operational status Ladok

Wednesday 2021-03-03, 04:00 - 06:00

2021-03-03T04:00:00.000+01:00 2021-03-03T06:00:00.000+01:00 Ladok closed (Operational status Ladok) Ladok closed (Operational status Ladok)
KTH GitHub-Enterprise

3
Mar

Upgrades

Wednesday 2021-03-03, 12:00

2021-03-03T12:00:00.000+01:00 2021-03-03T12:00:00.000+01:00 KTH GitHub-Enterprise (Upgrades) KTH GitHub-Enterprise (Upgrades)
Edge service management system

9
Mar

Upgrades

Tuesday 2021-03-09, 20:00

2021-03-09T20:00:00.000+01:00 2021-03-09T20:00:00.000+01:00 Edge service management system (Upgrades) Edge service management system (Upgrades)
Retiring of login.kth.se and the CAS-Protocol

1
Jun

Upgrades

Tuesday 2021-06-01

2021-06-01T00:00:00.000+02:00 2021-06-01T00:00:00.000+02:00 Retiring of login.kth.se and the CAS-Protocol (Upgrades) Retiring of login.kth.se and the CAS-Protocol (Upgrades)