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Contact KTH IT-Support

On this page you will find useful information on what to do when you want to contact KTH IT-Support.

Information when contacting KTH IT-Support

Good to know before contacting KTH IT-Support

If you are a new employee, start by reading the Introduction to the IT environment at KTH.

Go through the current alerts , operational status for employees  and the scheduled service maintenance  to see if your case or trouble correlates with any information there.

Usually we ask about the user's computer name and or IP address when giving support on your KTH Windows computer. You can find help on how to get the information needed on the page Find computer name or IP address - KTH Windows .

Contact information to KTH IT-Support

Central IT Support

Picture of the front of KTH entrance

Opening Hours


Monday-Friday 08:00-16:30
Phone: +46 8 790 6600

Visiting KTH Entré

Opening hours at KTH Entré

Map of KTH entrance

Local IT Support

KTH schools own pages for Local IT Support .

Edge portal - a new support channel

Now can you, as a student or employee, use the new Edge portal to get in contact with KTH IT-support to create a case for IT related issues. Employees can also order certain IT services. Click on the link to find out more, Edge portal .

Contact Form

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Belongs to: KTH Intranet
Last changed: Sep 30, 2022