Skip to main content
To KTH's start page To KTH's start page

Contact KTH IT-Support

On this page you will find useful information on what to do when you want to contact KTH IT-Support.

Deviating opening and visiting hours

Phone and e-mail

+46 8 790 6600,

Friday 21 June: Closed (Midsummer's Eve)


17 June-2 August, KTH Entré will be open:
Monday-Friday 10.00-14.00

For more information, please visit KTH Entré

Good to know before contacting KTH IT-Support

If you are a new employee, start by reading the Introduction to IT at KTH .

Go through the current alerts , operational status  for employees and the Scheduled Service Maintenance  to see if your case or trouble correlates with any information there.

Usually we ask about the user's computer name and or IP address when giving support on your KTH Windows computer. You can find help on how to get the information needed on the page Find computer name or VPN IP address - KTH Windows .

Opening hours

Monday-Friday 08:00-16:30
Opening hours at KTH Entré

Local service desk deviations may occur