Contact KTH IT-Support
On this page you will find useful information on what to do when you want to contact KTH-IT support.
Changed opening and visiting hours during summer
Phone and email
No changes. Telephone line +46 8 790 6600 is open as usual between 8.00-16.30
Opening hours in KTH Entré during summer (14 June - 13 August), 10:00-14:00,
IT-support opening hours during exam period P4 and re-exams in June and August 2021
Information when contacting KTH IT-support
Good to know before contacting KTH IT-support
If you are a new employee, start by reading the
Introduction to the IT environment at KTH.
Go through the current
operational status for employees
scheduled service maintenance
to see if your case or trouble correlates with any information there.
Usually we ask about the user's computer name and or IP address when giving support on your KTH Windows computer. You can find help on how to get the information needed on the page
Find computer name or IP address - KTH Windows
Contact information to KTH IT-support