Usually we ask about the user's computer name and or IP address when giving support on your KTH Windows computer. You can find help on how to get the information needed on the page
Find computer name or VPN IP address - KTH Windows
.
Monday-Friday 08:00-16:30 Opening hours at KTH Entré
Local service desk deviations may occur
Portal for IT matters - a new support channel
As an employee, one can now use the new portal to get in contact with KTH IT-support to create a case for IT related issues. You can also order certain IT services. Read more about the new
Portal for IT matters
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