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Contact KTH IT-Support

When contacting KTH IT-Support.

Deviating opening and visiting hours

Phone and e-mail: +46 8 790 6600, it-support@kth.se
December 23: Open 8.00-12:00
December 24-26: Closed
December 29-30: Open 8.00-16:30
December 31 - January 6: Closed


Visit: Limited service at KTH Entré during Christmas holidays. For visiting hours click on the link KTH Entré  

Please turn off your computer, computer monitor and possibly other devices at your workplace when you are not working during Christmas holidays.

Good to know before contacting KTH IT-Support

We provide support for IT services provided by KTH or for hardware connected to KTH.

If you are a new employee, start by reading the Introduction to IT at KTH .

Go through the current alerts , operational status  for employees and the Scheduled Service Maintenance  to see if your case or trouble correlates with any information there.

Usually we ask about the user's computer name and or IP address when giving support on your KTH Windows computer. You can find help on how to get the information needed on the page Find computer name or VPN IP address - KTH Windows .

Opening hours

Monday-Friday 08:00-16:30
Opening hours at KTH Entré

Local service desk deviations may occur