Login with mobile
Login to MiContact Center Enterprise with your mobile instead of client if you are not at a computer
Login according to the instructions below
- Call 59782 from your mobile phone
- A computer voice says “ Please insert your personal code”. The personal code is your own connection (4 numbers, for example 6000)
- A computer voice says “Enter 1 to make you available, enter 0 to make you unavailable”.
- After pressing for example 1 the computer voice will confirm “You are available for service conversation”
- When you then call 59782 to make you unavailable the computer voice will immediately day “You are available for service conversation, for availability enter 0”.
- After pressing 0 the computer voice will confirm “Your are unavailable for service conversations”
- The conversation is broken
Obs! When you log in via the mobile then you are not visible in the client Agent.