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Refer your extension

Information about referring of yours telephone extension. You can do this by voice control, using referral codes, or via a referral app on your mobile phone or via CMG Web on your computer.

There are several options for referring your extension so you can provide the right information to the caller and searcher.

We have gathered everything on this page and hope you find the way that works best for you.
 

Referring by phone

Voice guided reference

Easily refer your extension through voice control.

Reference app

You can save a webpage as an app on your mobile phone to easily refer and make searches on extensions.

Reference codes

You can also dial the reference codes directly from your fixed extension and from your mobile extension (after you dial 360 and received a dial tone).

Referring by computer

CMG Web

CMG Web is a program that uses the same database as the organization's telephones. There are two main parts of the program, a public part for searching for employees and a private part for managing personal activities, voice messages and settings.

In the CMG Web, you can manage your reference and include future and scheduled activities. You can also do the following:

  • You can view your user information and request changes to these
  • Open and close your extension through the computer
  • Refer the phone to the present and future
  • Manage voicemail
  • Inconference
  • Search the internal directory of your colleagues and see their references
  • The service is included in the subscription

Start using CMG Web

To log in to this page, you must be registered in the KTH reference system with a KTH ID.

Create the account (in Swedish)

Log in if you have already created an account

My Settings in CMG Web

Calendar Connection

Calendar connection means that when you make a reservation in Outlook and your extension closes for the specified time.