Move e-mail and other data between different accounts

Quick reference guide for moving and/or archiving e-mail, calendar items and contacts from your KTH account. This can be good to do before for instance your studies or employment ends.

Change the amount of e-mail stored locally in Outlook

Before exporting or moving e-mail in Outlook, you need to change the amount of e-mail to be stored locally/offline. Change from the default value of 1 year to “All” so that all e-mails in the e-mail account can be exported or moved.

Change how much mail to keep offline (support.microsoft.com)

About the new Outlook for Windows 11

Newer Windows 11 computers have a new built-in Outlook as the default e-mail application.

That version of Outlook is not supported by KTH e-mail servers, so you cannot use it as an e-mail application when you follow one of our guides for moving e-mail between accounts.

Export and import e-mail as .pst file in Outlook

In Outlook, you can choose to export your e-mails to a .pst file. This can then be imported into another email account. We do not recommend actively working against a .pst file, rather it is better to be used as an archive.

Export e-mail to a .pst file

Export or backup email, contacts, and calendar to an Outlook .pst-file (support.microsoft.com)

Import e-mail from a .pst file

Import email, contacts, and calendar from an Outlook .pst-file (support.microsoft.com)

Copy and move e-mail, calendar and contacts

You can add multiple e-mail accounts to some e-mail clients. This allows you to move or copy emails from one account to another, which is useful if, for example, you know you will stop using your e-mail at KTH. Here we describe how to do this in some common e-mail clients.