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Send e-mails from a different address

This page contains a quick reference guide that describes how to send e-mail from an e-mail address other than your own in Outlook, for instance, from a function address.

When you create a new message in Outlook, the active e-mail account is selected by default. If you want to send an e-mail with another sender address, you need to order this priviledge by sending an e-mail to it-support@kth.se . Once you are granted permission, follow the guide below.

  1. Open a new email and click the "From" button to select another address. Even if the address you want to send from is in the list, click on "Other E-mail address" to retrieve it from the address book.
    Other E-mail address is marked.
  2. Click "From" to open the address book
    From button is marked.
  3. Select the correct address from the list. Start typing in the search box to filter it out. Select the contact you want to send as and click "OK".
    Serach word of the e-mail address is marked as well as OK button.
  4. Click "OK" again to confirm chosen sender address 
    Ok button is marked.
  5. Now the e-mail will be sended as a function address (in this example examen@kth.se)
     
    Chosen e-mail address is shown under the "From" button.
  6. Note! When an e-mail is sent as a a function address which is associated with the Edge - KTH's Service Management System, any replies will go to Edge and not to Outlook.