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Add shared mailbox on an Android phone

Quick reference guide on how to add shared mailbox on an Android phone.

  1. Go to Settings
  2. Select Cloud and accounts
  3. Select Accounts
  4. Select Add account
  5. Select Personal (IMAP)
  6. Type in the shared mailbox mail address and select Manual Setup
  7. Select Personal (IMAP)
  8. Type in your personal KTH-password
  9. Type in the following for the incoming server settings:

    (If you get problems getting passed this step then restart the phone and try from step 1 again)
    Username: mailbox name (Note: your KTH username without "")

    The shared mailbox name is not always the same as Contact KTH IT Support to get the full shared mailbox name, tel 08-790 6600 or send an e-mail to

    Password: Your KTH password


  10. Type in the following for the outgoing server settings:

    Username: Your KTH username without

    Password: Your KTH password

    SMTP server:

    Press Next to finish setting up your shared mailbox.
    11. Choose sync frequencey. And press next.
    12. Type in your name (optional). And press next.
      13. Done!