Report suspicious email to IT-Support

If you want to report an e-mail that contains phishing, spam or similar, you do so by sending the entire message as an attachment to IT-Support. On this page, we explain how to do it.

If you receive a return message that the e-mail message was not delivered, it means that KTH IT-Support has already blocked the link in the unwanted e-mail message.

Quick reference guides on how to attach suspicious e-mail as an attachment

You can attach suspicious e-mail as an attachment, for example in Outlook or Webmail.

Outlook

1. Create a new email message (it will automatically open in a new window).
   (If you received an e-mail from IT Support asking you to attach the suspicious e-mail as an attachment, double-click the e-mail to open it in a separate window and then select "reply".)
2. Go back to the list of emails in your inbox.
3. Click and hold the left mouse button on the unwanted e-mail, and drag it into and drop it into the e-mail you are going to send to KTH IT-Support. It is then copied in as an attachment.
4. Send the email with the attachment to it-support@kth.se  with the subject line "Phishing/Spam".

Webmail

1. Open webmail.kth.se  in your web browser.
2. Create a new email message.
   (If you received an e-mail from IT Support asking you to attach the suspicious e-mail as an attachment, double-click the e-mail to open it in a separate window and then select "reply".)

   

3. Enter it-support@kth.se  under "To"

   

4. ​Locate the unwanted message and then drag and drop the email into the message you write to IT Support. It is then attached as an attachment.

   

5. Fill in the subject line with "Phishing/Spam" (1) and press "Send" (2).