In the portal, it is possible to report an IT-problem.
As an employee you can also order certain IT services like KTH Account or guest Wi-Fi access and IT products such as computers and phones.
Click on on the "Contact" button on the start page in the portal to create an IT-related ticket. It can for example be about problem with e-mail, printer, wifi or if you want to ask a general IT question.
Order IT services
In addition to creating an IT related ticket, as an employee, you can order certain IT services in the portal such as KTH Account, shared mailbox or Wi-Fi guest account. You need to choose one of those categories to get more information about the service and to be able to fill in a form before sending the order.
Order IT products
In the portal, employees can order IT products. You can find more information about how this is done at Order IT products and services .
Dynamic forms provide more complete tickets that make case management system way more effective, which ultimately results in faster service.
You can as a user
- see your own tickets and their status. Even your completed tickets.
- cancel your ticket yourself if you do not need our help any more.
- see your registered computers and mobile devices.
You are logged in, so you do not need to write who you are when you send in requests.
