Education in Preventing and Managing Workplace Conflicts for Leaders/Managers
The training takes a comprehensive approach to conflict management in the workplace. Participants gain tools to understand, prevent, and handle conflicts. The result is secure managers and leaders with a common approach to conflict management.
Tid: To 2026-11-26 kl 08.30 - 16.30
Plats: Kurslokalen, Teknikringen 1
Språk: English
Content
The education is characterized by an impartial approach, strengthening the ability to intervene in a situation and conduct problems solving conversations without being perceived as a party to the conflict. Araya & Maskovic - Konfliktlösningar provides the printed guide for mediation in minor conflicts and a course compendium as support.
Throughout the training day, group discussions are interspersed with lectures, exercises, and analysis of real conflict cases. After the course, participants have concrete tools to prevent conflicts in workgroups. They can assess the seriousness of a conflict, suggest appropriate solutions, and mediate in everyday conflicts.