Kaltura metadata issue
Published Oct 20, 2025
Partial service outage
System/Service: Kaltura - Live streaming, Analytics, Transcoding, Mediaspace, REACH
Interruption: Unknown
Status: Troubleshooting in progress.
Update:
Making changes to Kaltura Custom Data schema can cause metadata associated with that schema to be deleted.
It seems only certain actions trigger the issue (e.g. removing a field) and only fields with special characters will be deleted (e.g. å, ö, etc).
Who is affected: Users of KTH Play / Kaltura
How the interruption affects you: For now we recommend you don't make changes to any existing Custom Data schema, while we investigate.