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Problems with some Zoom room equipment

Published Oct 02, 2025

We have problems in some locations where we have Zoom Room video conferencing equipment.

System/Service: Zoom Room Video Conferencing Equipment.

Status: Troubleshooting is ongoing, at the moment we do not have a forecast when it will be fixed

Who is affected: Some locations where we have Zoom Room video conferencing equipment.

How the Interruption affects you: What happens is for some unknown reason the video bar loses power and the meeting is interrupted or when they enter the meeting room where there is zoom room equipment to have a zoom meeting, a message appears on the panel saying that it has no contact with the video bar.

Temporary solution is to restart the video bar by unplugging the power cable and plugging it back in. Then the system will boot up and connect to the network.