Adobe Sign is being shut down for use from China
Published May 16, 2025
Adobe is implementing a technical block that restricts access to and use of Adobe Sign from IP addresses located in mainland China.
Information about the technical blockade
When does it come into effect?
The technical block will start going into effect from the last week of June 2025.
Who is impacted?
All users (like senders, signers, approvers, viewers, administrators and other supported roles) attempting to access Acrobat Sign via Web, mobile app or API integrations from an IP address located in mainland China, will encounter an “access denied” error and will be unable to use Acrobat Sign.
Users accessing Acrobat Sign from permitted locations outside of mainland China will not be impacted.
What happens to my documents and data?
Your documents and data will remain secure and available from all permitted locations outside of mainland China.