IT support at the ITM School
There is IT support to get both on a central level through firstname.lastname@example.org and through the IT Coordinator of the ITM School.
Local IT support starts in one place
The cases that cannot be resolved in the first contact with the user will be escalated to the right competence. In cases where the matter needs to be handled on site, a local IT technician will contact the user and book a time.
Purchase of IT services and products
As an employee, you can order certain IT services and products in the IT Case Portal.
The ITM school's IT Coordinator is responsible for capturing, formulating and coordinating the school's IT needs and is the school's contact person when it comes to planning larger IT-related activities (eg changing printers, moving etc.). Contact the ITM school's IT Coordinator through email@example.com .
Local IT Technicians
Local IT Technicians are located at the school and are divided into three teams.