Shared mailbox

Quick reference guides that describe how you can add a shared mailbox in KTH Webmail and in the most common e-mail clients as well as information about distribution lists.

Add e-mail on mobile devices

If you have a mobile device, go to KTH e-mail for mobile devices .

A function address can be created as a shared mailbox or as a distribution list. With a shared mailbox, e-mail comes to a separate inbox and you can send e-mails as the e-mail address. You need to have a KTH account to connect to a shared mailbox.

With a distribution list, which should not be confused with a shared mailbox, e-mails are sent to its members and you cannot send e-mails as the address that the list has. You can add email addresses from people who do not have a KTH account to a distribution list.

New Outlook for Windows

Windows 11 devices have the new Outlook as the default mailbox application. The new Outlook is not a supported e-mail client at KTH.
If you wish to use Outlook client on your Windows 11 computer, you have to use the Outlook client version within the Microsoft 365 Apps for enterprise, Add e-mail in Outlook (classic) in Windows .

If you would like help setting up a shared email box or a distribution list please Contact KTH IT-Support .