Shared mailbox

Quick reference guides that describe how you can add a shared mailbox in KTH Webmail and in the most common e-mail clients.

Add e-mail in mobile devices

KTH e-mail for mobile devices

A function address can be created as a shared mailbox or as a distribution list. With a shared mailbox, e-mail comes to a separate inbox and you can send e-mails as the e-mail address. You need to have a KTH account to connect to a shared mailbox.
With a distribution list, e-mails sent to the address comes to the members own e-mail inbox. External (non KTH) addresses can be added to a distribution list.

Shared mailbox using webmail

Shared mailbox by webmail

Shared mailbox using Outlook

About new Outlook for Windows

Newer Windows 11 devices have the new Outlook as the default mailbox application. The new Outlook is not a supported e-mail client at KTH, since the on-premises Exchange accounts aren't supported by the new Outlook app.

If you wish to use Outlook client on your Windows 11 computer, you have to use the Outlook client version within the Microsoft 365 Apps for enterprise, Add e-mail in Outlook (classic) in Windows .

Add shared mailbox in Outlook 2016 in Windows

Add a shared mailbox in Outlook 365 Pro

Add shared mailbox in Outlook on Mac