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Add a shared mailbox in Outlook 365 Pro

Quick reference guide on how to add shared mailbox in Outlook 365 Pro.

  1. Open Outlook, click on "File" and on "Add Account"
  2. Write shared mailbox e-mail address and click on "Connect"

  3. Under Advanced setup choose "Exchange"
  4.  On the next window choose Cancel "Avbryt" (Cancel)
  5. Wait until next window appear. Choose "Använd ett annat konto" (Choose an other account) and write your KTH username as and your KTH account password. Click on "OK"'
  6. Click on "Done" and restart Outlook
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Belongs to: KTH Intranet
Last changed: Mar 03, 2023