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Add a shared mailbox in Outlook 365 Pro

Quick reference guide on how to add shared mailbox in Outlook 365 Pro.

  1. Open Outlook, click on "File" and go to "+Add Account"
    "Add Account" button
  2. Enter the shared mailbox name and click on "Connect"

     
    Email address has been entered
  3. Choose "Exchange"
    Exchange option is marked
  4. Sign in using your own KTH E-mail address in the form username@ug.kth.se and click "Next"
    Sign in e-mail address has been entered
  5. Enter the password of your own KTH e-mail account and click on "Logga in" (Log in)
    Log in using your own KTH password
  6. Click on "Done" and restart Outlook
    Account added window
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Last changed: Jan 12, 2024