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Windows: shared Outlook 2016 mailbox

Quick reference guide on how to add or remove a shared mailbox in Outlook 2016in Windows.

  1.  Open Outlook, then go to File in the menu and click the Add Account button
  2. Add the e-mail of the shared mailbox in the E-mail Adress field: Click Next
  3. If this pop-up turnes up the shared mailbox should be connected. Click Finish.
  4. The shared e-mail box shows as a tree of its own. Sent e-mail, replies included ends up in correct Sent Items.

Remove a shared Outlook mailbox

If you want to remove the shared mailbo. Right-click on the shared mailbox name and choose Remove "sharedmailbox@kth.se"

Restart Outlook.

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Last changed: Mar 03, 2023