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Crisis support: employees, other staff and students

The Head of School / equivalent is responsible for crisis support to employees, other staff and students. In most cases, this crisis support is handled within the line organization, and it is therefore important that the Head of School / equivalent prepares managers and other functions (for example, HR manager and safety representative) for the potential task.

Contact information during crisis

In case of emergency that requires immediat assistence:

  1. Emergency number: 112
  2. KTH's emergency number: 08-790 77 00

In case of non-life threatening situations, call:
Care Guide: 1177
Poison Information Center: 010-456 67 00.

Threats and violence

Read about what applies in threatening or violent situations on the Security Department's information page on Threats or violence .

In order to provide the best crisis support, it is important to have god knowledge of KTH's instructions and checklists. You will find checklists in the menu, but also through links further down this page.

KTH instruction

Instructions to how the Head of School organizes crisis support (pdf 671 kB)


Immediate crisis support, 0-24 hours

Crisis support 25 - 72 hours after the incident

After the acute crisis (72 hours after and onwards)

When gathering and providing information during a crisis

The school's crisis management team

The contents of the crisis folder