Threats or violence
How can I help a colleague or student who has been subjected to violence or threats of violence?
Emergency measures:
- Take the victim aside to a safe, calm place.
- Give care by being kind and supportive.
- Physical care if needed, a hot drink, and perhaps a blanket or jacket.
- Keep the victim under constant supervision.
Contacts for emergency and serious incidents
- Call SOS Alarm 112 as soon as necessary and possible without risk.
- Inform KTH’s internal emergency number, 08-790 77 00.
Remember:
- Do not let the victim drive.
- Arrange for the victim to be accompanied home.
- If the victim lives alone, arrange company if possible.
Actions the employer/student can take
- Inform the victim’s family/relatives.
- Contact the HR Department for crisis support.
- Crisis support for students through study counselors or student health services.
- Appoint a supporter for the next few days.
Personal threats
- If possible, keep a distance from the one(s) making the threat.
- Stay calm.
- Be friendly, do not provoke, do not interrupt.
- Avoid physical contact.
- If you know the perpetrator’s name, use it.
- Try to alert colleagues or others of the threat.
If the threat is acted upon
- Take shelter and ask colleagues for help.
- Try to distance yourself from the location.
- Emergency protection – use the violence you need to protect yourself or save lives.
Threats by e-mail/text message/chat/online
All forms of digital communication leave invisible traces. Therefore, do the following:
- Save the message.
- Contact the Head of Security.
Threats by letter/post
If you receive a letter that contains a threat or some other illegal message, it’s important to think about:
- Do not touch the letter unnecessarily.
- Place the letter in a plastic folder or some other protective cover (to preserve evidence).
- Note the date of arrival.
- Contact KTH's Head of Security to arrange collection.
- If you recognise the type of package as a “threat or harassment”, do not open it but hand it directly to the Head of Security.
Online harassment
If you experience offensive and/or harassing treatment online, such as film sequences or manipulated images:
- Save the material as a screenshot, or save the link, on your computer.
- Contact KTH's Head of Security for advice.