EECS Slack FAQ

I'm a beginner. How do I start using Slack?
1. Follow the instructions here how to install Slack.
2. Read more about introduction and guides

Where can I find channels that are for EECS employees and not all of KTH?

Your service center adds you to the EECS channels for employees with the prefix: #eecs so that you as a user have access to them.

Contact your service center if you have not been able to access the channels.

Please note that you will only see open KTH channels from the beginning before you have been invited to the EECS channels.

I am already using Slack. What do I need to do?
Make sure you log in with your KTH account.

I feel stressed. How often do I have to check Slack?
Talk to your colleagues and nearest manager to set up expectations.
For big social channels, have an open mindset. It's like joining someone's coffee break; sometimes you have to accept to miss out on parts of the conversation.

Do I have to download both the desktop version and the app?
It's up to you, but many find it handy to have both installed.

Where can I see tutorials regarding settings for notifications?
See page Get started with KTH Slack

My colleague doesn't seem to have a Slack account. What can I do?
Contact your servicecenter to order slack. Channel owners can add new users to relevant channels. If there is any problems with order or to be added to channels contact it-support@kth.se

My students don't have access to KTH workplace. Why?
Students are not allowed to join KTH workplace due to our rules and regulations as an authority, more information: Rules and recommendations

What is my responsibility if I invite someone from outside to join KTH workplace?
If you invite a guest outside KTH to a channel, content in your channel can be counted as a public document. Be sure to follow the rules and recommendations .

What kind of licence do EECS employees have?
The school have Slack on the Business+ licence plan;
slack.com/intl/en-se/help/articles/115003205446-Slack-plans-and-features-

I don't want info in my channel to disappear after 90 days. What can I do?
The easy way out is to copy-and-paste the information into a document. For a more rubust way to archive information, please contact it-support@kth.se  for further information on available solutions.

What kind of Slack statistics is available?
Alla KTH Slack users can see statistics here kth-se.slack.com/stats

Starting a new channel – what do I have to think about?
Use the EECS name prefix “eecs-xxxx-xxx” and follow the instructions here slack.com/intl/en-se/help/articles/201402297-Create-a-channel

In what different ways can I communicate in Slack?
Read on Slack Inc. about understanding your actions
slack.com/intl/en-se/help/articles/360002063088-Understand-your-actions-in-Slack