Add shared mailbox in Outlook on Mac

Quick reference guide to use shared mailbox on Mac.

Shared mailboxes are not supported by Apple Mail (the accompanying e-mail client in macOS), instead use Microsoft Outlook for Mac to take advantage of this feature.

New Outlook for MacOS

Outlook needs to be set to run "Legacy Outlook" to work with KTH's email system, as it does not work in the newer version of Outlook.

If you have accidentally activated the new version of Outlook, you need to change back to "Legacy Outlook".

At support.microsoft.com you can read about how to change back to the older version.

Add shared mailbox to Outlook on Mac

Here, you can go through instructions on how to add a shared mailbox in the various Outlook versions on a Mac computer.

Add a shared e-mail box to Outlook for macOS

Outlook needs to be set to run "Legacy Outlook" to work with KTH's email.
Open Outlook and click Outlook in the top menu, go to Preferences
Click Accounts
Click on the "+" sign and choose New account
Enter shard mailbox address and click on Continue
Fill in the following fields:
Domain\username: UG\your username (without @kth.se)
Password: Password for your KTH account
Server: webmail.kth.se

Click on Add Account.
Click on Done
Allow the autodiscover service to point you to the correct e-mail server by selecting Always use my answer for this server and clicking Allow.