KTH Client Backup - Code42

The managed platforms KTH Windows (WIKS), KTH Mac and KTH Ubuntu have a common backup client (Code42) from the IT department.

KTH client backup

Data is often saved locally on computers (especially on laptops), which means that information is both likely to be lost or end up in the wrong hands if the computer is destroyed or lost. Backup of local data protects both individuals and KTH as organization from data loss.

As part of the improvement work of the managed platforms KTH Windows (WIKS), KTH Mac and KTH Ubuntu, the IT department has a common backup solution. We have chosen the Code42 Crash Plan, which continuously backups (all year round, around the clock) computer files as long as the computer is running and has access to the Internet.

We have chosen to save as many of the files on the computer as possible; we exclude system files but backup is not limited to single directories.

Code42 is easy to use, efficient and safe. As end user you have control over your own backups, access to your data, and ability to retreive backuped data at any time via a web browser or a client application.

The backup client is automatically installed on computers with the KTH Windows, KTH Mac and KTH Ubuntu services, with the exceptions of computers without a local home directory. More details below.


  • Continuous backup in the background
  • Unlimited amount of data for backup
  • Up to four devices per user
  • Backup at campus, home or while traveling
  • Encrypted backup
  • User-friendly web interface for managing backup and retrival
  • Sign in with your KTH account
  • Extensive support documentation


All employees who run one of our platform services — KTH Windows, KTH Mac or KTH Ubuntu — can use Code42 Crashplan.

Employees not using a centrally manages platform can order KTH Client Backup as a separate service, more below. You do not need to order the separate service, even for non-platform computers, if you are a platform user.

System Requirements

The computer must run a modern desktop operating system. Server OSs are not allowed. For more information, see Supported Operating Systems at Code42's website .

KTH Windows

The Windows environment has not had directly backed up files. Instead, we have used so-called roaming profiles / folder redirection to copy certain directories to central file servers. With the Windows 10 platform, roaming profiles are discontinued, and instead we will use Code42 to copy all local directories.


KTH Mac has replaced earlier centralized backup (Retrospect Backup) with Code42. The client application is installed for all registered users.

KTH Ubuntu

Most KTH Ubuntu desktop clients use network home directories, stored on file servers (in AFS). Therefore backups are only made on request if you have locally stored research data. Laptops or other computers using local home directories will get the Code42 client.

Other operating systems

For clients that are not centrally managed (do not use the IT workplace ), you can order KTH Client Backup as a separate service. See Ordering IT products .

You must however meet Code42's system requirements . Note that backups of servers are not supported, only of end-user devices.

Data Security

KTH meets the EU requirements for GDPR with the backup service via Code42.

All storage and communication between client and Code42's servers is encrypted, and the encryption keys are stored only at KTH. Code42 can not access the stored files.

Status of the service

To see the status of the service, please go to the web page status.code42.com/

More information

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Last changed: Apr 29, 2020