KTH Client Backup - Code42

The managed platforms KTH Windows (WIKS), KTH Mac and KTH Ubuntu have a common backup client (Code42) from the IT department.

KTH client backup

Data is often saved locally on computers (especially on laptops), which means that information is both likely to be lost or end up in the wrong hands if the computer is destroyed or lost. Backup of local data protects both individuals and KTH as organization from data loss.

As part of the improvement work of the managed platforms KTH Windows (WIKS), KTH Mac and KTH Ubuntu, the IT department has a common backup solution. We have chosen the Code42 Crash Plan, which continuously backups (all year round, around the clock) computer files as long as the computer is running and has access to the Internet.

We have chosen to save as many of the files on the computer as possible; we exclude system files but backup is not limited to single directories.

Code42 is easy to use, efficient and safe. As end user you have control over your own backups, access to your data, and ability to retreive backuped data at any time via a web browser or a client application.

The backup client will be installed automatically in the fall of computers with the KTH Windows and KTH Mac service. KTH Ubuntu gets the service later. See more info below.

Features

  • Continuous backup in the background
  • Unlimited amount of data for backup
  • Up to four devices per user
  • Backup at campus, home or while traveling
  • Encrypted backup
  • User-friendly web interface for managing backup and retrival
  • Sign in with your KTH account
  • Extensive support documentation

Availability

All employees who run any of our platform services - KTH Windows, KTH Mac or KTH Ubuntu - can use Code42.

System Requirements

The computer must be part of the KTH client platform and run a modern version of the operating system.

KTH Windows

The Windows environment has not had directly backed up files. Instead, we have used so-calledroaming profiles / folder redirection to copy certain directories to central file servers. With the Windows 10 platform, roaming profiles are discontinued, and instead we will use Code42 to copy all local directories.

KTH Mac

KTH Mac has so far used a central backup solution (Retrospect Backup), but will now also use Code42. Backups in the older system will be saved for 6 months so the older data will not get lost.

KTH Ubuntu

Currently all KTH Ubuntu clients are desktop computers with home directories stored on file servers (in AFS). Therefore backups are only made on request if you have locally stored research data. Upcoming clients with local home directories (laptops in particular) will use Code42.

Other operating systems

While not yet available for order, Code42 backups will be available for self-managed computers (clients not using IT workplace ).

See system requirements . Note that backups of servers are not supported, only of end-user devices.

Data Security

KTH meets the EU requirements for GDPR with the backup service via Code42.

All storage and communication between client and Code42's servers is encrypted, and the encryption keys are stored only at KTH. Code42 can not access the stored files.

Status of the service

To see the status of the service, please go to the web page status.code42.com/

More information

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Belongs to: KTH Intranet
Last changed: May 23, 2019