11 Investigate Solutions to a Problem
Included in the process
Start
A matter that requires investigation before return to studies
Results in
Student receives a response and is able to plan for further studies or report non-completion of studies
Actors
Administrator at relevant School
Description
Examples of issues that may lead to further investigation:
- Student has been admitted to a programme syllabus that is no longer available
- Courses that the student was enrolled in are no longer offered and are therefore an examination is not possible
Common issues and possible solutions:
- Guide towards a degree that is non-programme specific
- Guide towards another degree, e.g. Bachelor of Science in Engineering, bachelor degree
- Programme Director issues a decision on individual study planning
- Guide towards non-completion of studies
Described by
University Administration/Education Office