Change the auto reply in Edge

Only support group administrators can change the auto-reply for their support groups.

1. Go to the profile card for the support group. This can be done by clicking on the support group link in a ticket.

   

2. Click on the pencil next to “Group information” to edit the auto reply.

   

3. Edit the auto reply found next to “Auto reply e-mail template”

   

4. Click “Save”